The latest updates to Superhost assessments

The COVID-19 pandemic has disrupted the travel industry and the routines of Hosts around the world. To acknowledge this complex and difficult time, we made temporary changes to our Superhost assessment criteria.

Starting in April 2020, Superhosts were able to keep their status without meeting all 4 of our standard criteria. Now, as travel continues to recover, we’re returning to our original assessment process.

Beginning at the 1 April 2022 assessment, and at future assessments, Hosts need to meet all 4 criteria to earn Superhost status.

The 4 criteria are:

• Maintaining a 4.8 overall rating
• Maintaining a 90% response rate or higher
• Hosting 10 stays in the past year (or 100 nights over at least 3 bookings)
• Maintaining a cancellation rate of less than 1%

When you become a Superhost, you’re rewarded with a special badge on your profile and listing. Superhost assessments take place 4 times a year – in January, April, July and October – and each assessment evaluates your performance during the previous 365 days.

We started extending Superhost status in April 2020, the first Superhost assessment during COVID-19. However, as travel continues to recover, all Hosts will need to meet all of the criteria at the 1 April 2022 assessment in order to earn Superhost status.

The 4 criteria are as follows:

• Maintaining a 4.8 overall rating
• Maintaining a 90% response rate or higher
• 10 stays in the past year (or 100 nights over at least three stays for Hosts with longer-term reservations)
• Maintaining a cancellation rate of 1% or less

The April Superhost assessment will look at your performance during the previous 365 days – so now’s the time to make any adjustments that will help ensure you’re prepared to earn Superhost status in April.

Because the Superhost assessment factors in the previous year of performance, if, for example, you have a high rate of cancellation now that’s unrelated to COVID-19, it could affect your Superhost status in the future. Track your Superhost status here

Please also note that any quarter in which a Superhost misses any of the 4 criteria – including stays and cancellation rate – will not count towards the 4 consecutive quarters required to earn a $100 USD travel or Airbnb Experiences coupon. Superhosts who do meet all 4 of our usual criteria will still continue to have these quarters count towards their coupon.

Please also note: Although we temporarily extended status for Superhosts who met at least 2 of our 4 criteria, Superhosts must still meet all 4 criteria for 4 consecutive quarters to earn a $100 USD Airbnb coupon. For example, if your Superhost status was extended in January 2022 but you didn’t meet all 4 criteria until April 2022, you’ll be eligible for a coupon in April 2023 – if you maintain your status in July 2022, October 2022 and January 2023.